While it is not a frequent occurrence, server downtime is a fact of life. Usually if the server is down it means that we are making important updates that will make your site/cPanel/email load faster and work better. Most of the time updates are made from 6am to 8am EST, however it’s inevitable that emergency maintenance may need to happen at any point during the day. Usually, the server will not be down for more than 30 minutes. Please wait that long and try accessing it again. If your site has been down for longer than 2 hours please feel free to contact us and let us know. However, more than likely, we already know of the problem and are working to fix it.