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Sunday- September 05, 2010
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FAQ: Email  (3 questions)
Questions about email
  1. How do I set up an Email Account?
  2. Help! Spam is taking over my inbox, what can I do?
  3. I want to set my email to download to Outlook/Thunderbird/other email client. How do I do this?
FAQ

FAQ Answers: Email
  1. How do I set up an Email Account?
    A default email account is set up for you automatically on account set up. This email account will be: username@yourdomain.com. However you do not have to use this account. You can set up as many different email accounts as you need for your domain name as well as for any add-on or subdomains.

    First log into your CPanel. Click on the "Mail" icon. Inside the mail manager find and click on "Manage/Add/Remove Accounts". To add an account click on "Add Account" at the bottom of the page. Type in the username and password for the new email address and you're all set.

    Optionally, you can change how much storage space your email account has. By default it has 10 megabytes, but you may give as much storage space as you need. However, please remember that this takes away from your total amount of web space, so leave enough storage space for your website files.

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  2. Help! Spam is taking over my inbox, what can I do?
    One thing you can do is enable Spam Assassin. From your cPanel click on Mail and find Spam Assassin in the list of links. Click on the ‘Enable Spam Assassin’ button to enable this feature. All spam will be clearly labeled as such form now on and will be easier to delete. Optionally, you can choose to have all email marked as spam deleted immediately. The link to do this is right above the ‘Enable Spam Assassin’ button. You can also configure the options for Spam Assassin. Go here for more info on that.

    Additionally, you can enable Spam Box and have all emailed marked as spam by Spam Assassin sent here instead of to your inbox.

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  3. I want to set my email to download to Outlook/Thunderbird/other email client. How do I do this?
    Click on the Mail icon in your cPanel and find Manage/Add/Remove accounts. Your email account(s) will be listed here. Click on ‘Configure Mail Client’ for the account of your choice. If you using Outlook or Outlook Express to automatically configure your account. Otherwise the manual settings are listed below and you can plug them into the set up wizard in your email client.

    IMPORTANT: If you are setting up an account that is not the default email account, ie NOT yourusername@yourdomain.com, then the full login username will be account+yourdomain.com.

    For example:
    If you set up the email address, contact@yourdomain.com and you would like it download to Thunderbird. Then the username you use when setting up the account in Thunderbird will be contact+yourdomain.com. The plus sign is very important, don’t forget it!

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